Tree Doctor 911

absolutely adorable, Peter was so helpful and there was such a wide selection! We had so much fun (and the kids were the highlight of the experience, so so cute!)

Freddy and team were very patient and professional in terms of working with us so that we could get a picket fence with the quality materials and price that worked for our budget. Our home is in White Rock/Los Alamos area. Freddy’s landscaping workers came and installed our fence all in one day. They were well versed in their job, and were sure to communicate/verify the plan before moving forward. Attached photos of the portions of fence installed. Materials we chose included cedar pickets and treated wood posts.

we hired Arnoldo and his crew to remove all of our weeds, trim our junipers and remove a tree. he quoted a price which i agreed to even though it seemed high. i told him i wanted the tree gone "stump and all" which he said he understood. i also told him i wanted all of the weeds pulled not chopped off so that they wouldn't come back anytime soon. he agreed to that also. the day they showed up he wasn't with the crew, they said he would be there soon, this was at 9am he didn't show up until after 2 that afternoon. his crew asked me what they were supposed to do, the foreman seemed to understand. later when i checked on the progress they were chopping the weeds instead of pulling, they had cut all the green off the sides of a Bush instead of trimming its height. arnoldo told me that an area in the front wasn't part of the job, this area is where the tree was and it is also the same area i showed him how easy it was to pull the weeds, he charged 300 more for this area and it took 2 men 30 minutes to remove the weeds. after a week i still had a stump, the weeds were all back because the didn't get the roots. i called and left a message about my dissatisfaction and did not get a response. i emailed them, no response. i called again this time arnoldo answered, he said he would come by the next day and take a look at the problem. he never came as i was home all day. i called again and left a message, this time a woman returned my call. she said arnoldo wanted to come by in an hour and meet with me, i told her i was at work but i could meet him the next day at 3 she said that he would be there. ther next day came, by 3:30 he hadn't shown. i called and the woman answered, she said he didn't come yesterday now with that response it tells me someone isn't managing this business at all and they truly are not capable of their supposed profession! i reminded her about the appointment and told her he doesn't need me here to see the problem and for him to fix it. they did the original work on July 9 and since the 17th of July the problem still isn't fixed. DO NOT HIRE THESE PEOPLE AS THEY DON'T DO THE JOB!!

I had a pleasant experience today. They removed 6 hazardous trees from my property in one day. Everyone was pleasant and professional. I will happily do business with them again. All work was done safely and quickly. They even cleaned up the yard better that they received it.