Mencos Tree Services & Landscaping

we hired Arnoldo and his crew to remove all of our weeds, trim our junipers and remove a tree. he quoted a price which i agreed to even though it seemed high. i told him i wanted the tree gone "stump and all" which he said he understood. i also told him i wanted all of the weeds pulled not chopped off so that they wouldn't come back anytime soon. he agreed to that also. the day they showed up he wasn't with the crew, they said he would be there soon, this was at 9am he didn't show up until after 2 that afternoon. his crew asked me what they were supposed to do, the foreman seemed to understand. later when i checked on the progress they were chopping the weeds instead of pulling, they had cut all the green off the sides of a Bush instead of trimming its height. arnoldo told me that an area in the front wasn't part of the job, this area is where the tree was and it is also the same area i showed him how easy it was to pull the weeds, he charged 300 more for this area and it took 2 men 30 minutes to remove the weeds. after a week i still had a stump, the weeds were all back because the didn't get the roots. i called and left a message about my dissatisfaction and did not get a response. i emailed them, no response. i called again this time arnoldo answered, he said he would come by the next day and take a look at the problem. he never came as i was home all day. i called again and left a message, this time a woman returned my call. she said arnoldo wanted to come by in an hour and meet with me, i told her i was at work but i could meet him the next day at 3 she said that he would be there. ther next day came, by 3:30 he hadn't shown. i called and the woman answered, she said he didn't come yesterday? now with that response it tells me someone isn't managing this business at all and they truly are not capable of their supposed profession! i reminded her about the appointment and told her he doesn't need me here to see the problem and for him to fix it. they did the original work on July 9 and since the 17th of July the problem still isn't fixed. DO NOT HIRE THESE PEOPLE AS THEY DON'T DO THE JOB!!

Just had Mencos complete a Spring cleanup of the acre and a half lot including removing a large number of diseased trees. Fast and efficient and responsive. Great job. Delighted!

Arnoldo and has crew were great. They showed up on time, the quote for services was very fair and accurate, and they did a beautiful job clearing the land, laying the pathways and building out the rock gardens. They hauled all the debris away and left the place super tidy. They were all so nice and such gentleman. I highly recommend them!