Goenner’s - Landscaping, Tree Service, Lawn Care

Operating Hours:

• Monday: 8 AM - 5 PM
• Tuesday: 8 AM - 5 PM
• Wednesday: 8 AM - 5 PM
• Thursday: 8 AM - 5 PM
• Friday: 8 AM - 5 PM
• Saturday: 8 AM - 4 PM
• Sunday: Closed

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Terrible business ethics. This company was doing tree work next door to me. Friday morning last week, after lots of rain Thursday night, I look out my front window and to my surprise see a Goenner truck completely in my front yard. They did not ask permission to enter my property or drive on the (wet) lawn. The guy behind the wheel was trying to line up hitch ball mount to a chipper. Seemed like he has never accomplished such a feat because it took him a dozen or more rolls back and forth (even w a co-pilot outside of the truck directing him) creating ruts all over my lawn. I walked out and asked what ____ they were doing driving on the lawn without permission, and got a mumbled "sorry" from the co-pilot. Instead of losing my temper I went back inside. Called them the next day to request they come fix the damage they created while trespassing. The person on the phone said their unofficial policy is to assume that the hiring homeowner gets permission for them to trample all over surrounding parcels. How asinine. The onus is obviously on the employees. I've never met the recent buyer of the previously empty house. They apologized and assured me they would make it right. Came home from work later that day to find some tiny, dead chunks of sod in the big ruts they made (see before and after photos...if you can even tell the difference). What a pitiful attempt at correcting their wrongdoing. Being a landscaping country, I would think they'd know how to properly fix ruts. Ridiculous.